Riser Management

Riser Management

What is a Riser system?

For the most part a riser system is part of the buildings vertical internal telecom/network infrastructure and typicallystarts at the MPOE (minimmum point of entry). They are the Telecom closets that are in each floors of the building and the extension of the MPOE.

“Riser” is a general term that define a system of independent closets on each floor of a commercial building or high rise.Telecom consultants/contractors typically access these closets to install voice and data cabling that begins and extended from the MPOE.Which can then be distributed to tennants within the floor.

RNH mission is to assist building owners and property management with insuring that their building’s are secure, safe and properly organizedin management of the building’s riser system.

Riser System Management

Is how these vertical closets are maintained, supported, secured and extended from the MPOE(Minimum Point of Entry). What I have seen on most of these closets are a mix of old and new equipment or circuits that are not propely labeled, maintained appropriately or needed.

Because of the telecommunications industry’s evolving changes, a riser management company is fast becoming a requirement.Historically, telephone companies installed, owned and maintained building riser cables.

The passing of the Telecom Act of 1996, the building owner is now accountable for the building riser system and the care of the building infrastructure cabling (Riser Cabling), as well as dealing with the Local Exchange Carriers (CLEC).

The building owner has to deliver or provide a means for delivery of circuits from the main telephone room to the tenant floor or suites.Clean up of non usedor abandoned cabling infrastructure also falls to building owners responsibility.

Riser systems are valuable commodities that can:

•Generate revenue for building owners.
•Are now considered when calculating income potential to determine the value of a property.

MPOE (Minimum Point of Entry) Room is the first termination point typically of underground cables bringing dial tone and outside services to a building.The Riser Closet is the cross-connect between the backbone cable (building) and horizontal cabling (tenant)

This means to building owners -

•Improperly secured riser cables can be dangerous and a huge liability
•Building code violations because of improper fire stop application
•Liabilities rears itself even faster due to incorrect cable type, as in cases of fire

RNH service provided riser management as a partner

•Circuit Extension or Relocation 
•Vertical Cabling Installation
•Horizontal Cabling Installation 
•Third Party Circuit or Cable Installation 
•Remove Abandoned Communications Cabling 
•Reduce building overhead 
•Lower operating costs
•Informed status of orders 
•Create a traceable order process

Build an Information Database for Property owners\management
•Revenue for Building Owner 
•Insures continued accuracy 
•Completed service request updates are documented 
•Access updated information immediately

RNH Value addAssist in Manage Accounts 
•Manage Tenants, Buildings and Service Providers 
•Information’s in one central location   
•Better manageability of accounts

RNH Riser Manager Services
•Cable Audit 
•Management and installation assistance 
•Deliver new circuits 
•Relocate existing circuits 
•Install additional vertical or horizontal cabling as required 
•On-going maintenance using Riser Manager 
•Verify that any new third party installation is code compliant and properly installed  
•Emergency staff on call, 24 hours a day 
•Free educational training of building employees and brokers on cabling components,
work practices,design and installation 
•Free consultation and design assistance on Building and Tenant Communications issues,
which includes circuit delivery, expansion or retrofit of current facilities, and installation of new facilities

RNH Riser Manager

•Latest information immediately accessible 
•Additional Security 
•Maintain Work Orders 
•Manage Accounts from one central location 
•Quick response for all communications issues 
•Reduce building overhead 
•Increase revenues 
•Lower Operating Costs 
•Emergency staff on call 
•Free training and consultation available

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