Services

RNH Services

Desktops / Laptops
one or two sentence description

Support
Desktop Management
Mobile User Support
Optimization and Performance Management
Patch Management
Security Management: Anti-virus, Spyware and Adware

SERVERS

Service
Health check
Service Availability Monitoring
Security Administration
Anti-virus Management
Patch Management
Resource Monitoring
Event log Monitoring
User Account Admin.
Password Policy Admin.
File-sharing Permission Admin.

NETWORK

Service
Network Optimization & Mngmt.
Performance & Bandwidth Analysis
Alerting
Firewall Management
VPN Management
Secure Remote Access
Patch Management
Network Device Monitoring

APPLICATIONS
Microsoft
Non-Microsoft
Line-of-Business
Industry Specific
Custom Solutions

DATA Data Backup Systems Service and Management
Data Backup Verification
Disaster Recovery Review

PRINTERS
Maintenance, Monitoring and Support

PDA
Maintenance, Inter-connectivity and Support

The following are included with all of our services
Unlimited On-site Visits
Security: Preventative Measures, On-going Monitoring and Analysis
Asset Management
Monthly Reporting
24×7 Remote Monitoring and Management (for an additional flat-fee)
* Non-warranty parts are not included and can be purchased upon client approval

STRUCTURED CABLING AND CONNECTIVITY

Our extensive engineering and technical background, combined with years of experience, allows us to provide our clients with unsurpassed level of service and support.

· Site Surveys, Design and Engineering
· Project Management & Planning
· CADD Documentation
· Fiber Optic Installation
· CAT 3, 5, 5e, 6 & Coax Installation
· Inside/Outside Cabling Installation
· MDF, IDF, & Data Center Build-out
· Cabling Maintenance
· Cabling/Networking Troubleshooting
· Cabling system Testing
· Cabling System Certification
· Data and Voice Move/Relocation
· Residential Cabling

 

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